social-hotspot®

social-hotspot®

The Differentiation & Empowerment to professional businesses

Our flagship product social-hotspot® represents the all-in solution in the field of managed WiFi and Beacon hotspots. Gain the competitive advantage among rivals by owning a fully automated data mine for big data at very competitive price through the incredibly seamless social-hotspot® WiFi at your venue.

Our collaboration with Cisco guarantees the highest possible level of quality and sustainability of the hardware and software used. The social-hotspot® network set-up can also include switches and firewalls beside high performance access points.

After installation we continue to manage your full network by remote and on site. We deliver analytics and helping you with POS- and after consumer marketing. Our graphic and marketing team ensure the management in the area of beacon and digital advertising.

This advanced, state-of-the-art technology is the cornerstone of our stable Wi-Fi network, ensuring carefree operation of our customers’ hotspots. Management via the cloud provides an easy way to gain remote access to change configurations and deal with problem situations.

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With our social-hotspot® product features, we ensure the proper build-up of your cloud based network based on planning, site visits of your venue and virtual set-up on our screens. Premium enterprise hardware will ensure reliability and communication in real-time. An incredible customer experience is guaranteed. Cisco Meraki cameras and telephones can be also added to your cloud based network.

social-hotspot® builds the customer database, run surveys, report results and provides monthly reports related to customers and venues.

Upgrade social-hotspot® with a unique marketing, revenue generation & business intelligence tool enabling businesses to run external and cross advertising, reduce expenses, communicate with all customers, run marketing campaigns with one click.
Our social-wifi Ltd. “social-hotspot®” solutions also enables unifying networks, viewing heat maps, in-depth analytics, software integration to the CRM & APPs, hardware integration of digital signboards, cameras, face recognition cameras, token machines, beacons, forecast analytics and much more. The connection is done by our social-wifi Ltd. in-house developed OCMP (Omni Channel Marking Platform).

Network warranty

Throughout the entire running time of your WiFi network, we provide an optional network warranty for backbone hardware error cases.

24/7 support and maintenance in our Network Operation Centre

Throughout the entire running time, we provide support from our well-qualified and certified team of technical experts. The team can be reached on the phone on our technical hotline or by email around the clock.

Business implementations:
– Banks & Insurances
– Retail and Shopping Malls
– Leisure, Theme or Water Parks
– Healthcare & Hospitals
– Education, Schools & Universities
– Food and Beverage Industry
– Exhibition Centers
– Government & Private Sector Service Centers
– Hotels
– Business centers
– Sports & Music Halls

social-hotspot

social-hotspot® CAPEX and OPEX solution

Other than with capital investments in hardware, social-wifi Ltd. is offering attractive OPEX financing solutions for our customers. In that case no high investment tino enterprise hardware is required, instead you pay monthly fees covered by your monthly cash flow and revenue.

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social-hotspot® benefits:

social-hotspot®
  • Strengthening event´s reputation as a pioneer in the digital field
  • Digital marketing in real-time
  • Creates another digital marketing commercial channel
  • Converts a “cost only” technology in to feature rich guest experience
  • Captures ongoing usage and behavior data
3 Components of social-hotspot®
  • Feature rich guest experience
  • Enterprise-grade technology
  • Data capture & insights
3 Value Drivers of social-hotspot®
  • Primary user database combined with guest behavior
  • Context specific consumer communication & awareness
  • Monetize the smart phone digital billboard
Cisco Meraki

social-hotspot® services includes among others

  • Customized splash-page
  • One-click login
  • Social media login
  • International set-up & language
  • Dynamic WiFi messaging
  • Micro surveys
  • Landing page
  • Content filter & capacity limits
  • Secure WiFi & usage set up
  • Unlimited & time limited WiFi
  • Multiple SSID networks
  • Managed hotspot
  • Customer profile data
  • Usage behavior data
  • Analytics report & dashboard
  • Location analytics & heat mapping
  • API link & data automation
  • Built-in beacon technology

social-hotspot® – How does the marketing part works?

Timing

Deliver and raise awareness toward products / services when the user is at your venue

Behavior

Present content dynamically based on whether this is a first time or repeat visitor, whether it is a resident or tourist etc.

Location

Adapt content based on the user real-world location and deliver different content in line with physical store presentation

Sequence

Make use of different guest experience features like pop-up, video pop-up, dynamic pop-up, slide show pop-up which change and are aligned with specific key events

The Commercial Rationale for using social-hotspot®

Acquire

  • Lower customer profile acquisition costs
  • Identify and collect ongoing user profiles

Engage

  • Provide value with the right message to the right audience at the right location at the right time

Retain

  • Communicate and deliver personalized message on the back of what you know about the visitor behaviour

Activate

  • Identify trends and changes to visitor rates
  • Pinpoint and target lapsed / infrequent visitors

Analyze

  • Segment audience and optimize future engagement
  • Combine guest profile data with behavior information